Hayley R Aga

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Verified Buyer
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Verified Reviewer

Payments taken twice I want refund and cancel

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AdTranquility - Payments taken twice I want refund and cancel
AdTranquility - Payments taken twice I want refund and cancel - Image 2
AdTranquility - Payments taken twice I want refund and cancel - Image 3
Cancellation and refund I've been charged two ce each time payments taken from my bank .I have statements to prove this going back over 6 months
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Loss:
$1000
Pros:
  • No pros
Cons:
  • Payments taken weekly twice on same day

Preferred solution: Full refund

3 comments
Yasser H Xyi

Same here it keep charging every week maybe twice i just realised how much am losing

Guest
reply icon Replying to comment of Yasser H Xyi

How do you get money back for adtranquility?

Guest

Why would Google want all to download this app? I don't know.

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Donnita Huo

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Verified Reviewer
| map-marker Carlisle, Cumbria

Refund cancelation

Not heard from Adtranquility try to phone customer service got no joy from them I didnt open this account all I want is refund sum 14.99 twice
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Kelly S Jsd

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Verified Reviewer

Money stolen from my bank account

You have taken money from my account. I do not want whatever it is you are selling. I am a disabled woman who is on very li.ited income I can't believe you actually gwt away with this.
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Preferred solution: Full refund

Dietrich Moh
map-marker Bottisham, Cambridgeshire

I want a refund I never signed up for this

You have been taking £14:99 from my account since 9th of Jounuary, so I would like you to return it please.
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Shay S Wvd

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Verified Reviewer

Sorry m. f' ers... stole money from me

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unauthorized of 4 transactions while I had no idea it was happening they beling in the teash can super glued tight with no air and playing their least favorite song in the hottest day recorded in their birthday just divirced and diagnosed with little *** syndome and trash can filled with red ants and centipeds and a few trdobt ever deal with goovle play or anything online
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Loss:
$60
Cons:
  • Everything they do is a con pieces of crap

Preferred solution: Full refund

Anonymous
map-marker Columbus, Ohio

You charged my Cash App card more than 4 times for services that I did not authorize.

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My Cash App Card has been charged since November of 2023. I have not received a bill or statement for services. I was told on the,phone today that they charge $14.99 a week. I need to talk to management. How can you continue to bill without authorization. Please help potential customer!!!
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User's recommendation: Watch who you do business with!!!

Anonymous
map-marker Columbus, Ohio

Being billed without notice. I was told it would be corrected within 3 to 10 business days.

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Hope that this won't happen again. I couldn't find any information on my statement about this company. They would have continued to bill me from November 2023 until now with no billing statements. Thank you Cash App for helping me to correct this matter.
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User's recommendation: Please stay on top of your credit & debit card statements.statme

Tambra M Rwn

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Verified Reviewer
| map-marker Omaha, Nebraska

To cancel my subscription.

I didn't realize this was going to cost me $15 a month. Now because of you I don't have car insurance. Thanks a lot. The worse part is that I live in Nebraska right smack dab in the middle of the snow. Once again thank you for screwing that up. I have just enough money to pay for it until you took the money and now I have to stay home the rest of the month until I can pay it again. Nevermind the fact that I don't have the same card as I did then because I lost my wallet two weeks before Christmas. So please just cancel the DAMN thing. I will never use a free trial again!!!Read thefRead
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Deatrice H Vty

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Verified Reviewer
| map-marker Bellevue, Washington

Questions on their antivirus app

I need to know WHO THESE PEOPLE ARE THAT ARE TAKING MONEY FROM ME TWICE A MONTH ($14.99). I WANT MY MONEY BACK SO SHOULD A LOT OF OTHER PEOPLE HELP ME I DONT KNOW HOW TO START. I KINDA NOTICED THIS CHARGE BEFORE BUT SHOOK IT OFF SEE IF YOU HAVE: Adtrnq.com Pro Premium $14.99 My email: deatricerhunt@***.com. Facebook: deehunt
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Anonymous
map-marker Sevierville, Tennessee

Need to access my account

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Just wanted to make sure monthly charges were correct. And they were accurate. Representative was very helpful.
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Barry J Mnx

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Verified Reviewer

You charged my card without my knowledge

Visa card charges not authorized, wish to cancel my membership no longer need this service please comply with my request
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Loss:
$40

Preferred solution: Full refund

User's recommendation: No I would not do this

Georgine H Dbg

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Verified Reviewer

Cancel for subscription

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Can't find anything on phone or computer for this subscription. Please cancel and stop taking money weekly out of my checking account
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Cons:
  • Take money out without an account

Preferred solution: Full refund

User's recommendation: Don't use

Angela S Vgb

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Verified Reviewer

I want a Refund

Took money out of my account that wasn't sanctioned Don't use this service. I want to cancel this service which I already thought was cancelled.
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Loss:
$14
Pros:
  • No pros at all spams and ads still runinng
Cons:
  • Does not let you cancel

Preferred solution: Full refund

User's recommendation: Don't use this service

Tracy R Knl

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Verified Reviewer

I want to cancel my account

Keep charging my account for $14.99 I will like to cancel my account.. and I don't want to have an account with you guys
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Loss:
$15

Preferred solution: Full refund

Yasser H Xyi

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Verified Reviewer

Been charged wrong amount over and over this is a scam

I HAVE BEEN CHARGED MONEY FOR LONG TIME WHILE I REGISTERED ONLY FOR SHORT TIME bbbbbnnmmjjhggfddsswssdfffghjjnbvcddsszxfghhjkmnbvvcdsssdghjklkjhgfddsswwetyuio986t44ewwssdfgjkkiiutreewwssdghjklougfdesaazdcvbnkloihgfdeswaZxcbnkkkhgfd
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Pros:
  • No pros at all spams and ads still runinng
Cons:
  • Over charging money for nothing

Preferred solution: Full refund

User's recommendation: Put real amount for how long period